To cancel a booking, Select the schedule icon at the top left corner of the screen > Facility Bookings > Select the Booking > Select "Cancel t...

If the booking has been rescheduled atleast once and if the club’s cancellation policies do not permit to do the same.

The cancellation / reschedule policy will be shown when you are clicking the cancel button as well as when you need to reschedule the booking. This differs ...

Once a booking has been rescheduled, it cannot be cancelled.

A booking cannot be cancelled once the slot has expired.

From the date of cancellation, it would take approx. 5-7 business days for the amount to reflect in your account. If you had made the payment thru Club Cred...

Refund will be initiated to the account/wallet used to make the payment and will take 5-7 business days for the amount to reflect on your account.

Cancellation fee will be levied on gross amount according to every venue’s cancellation policy.

Each transaction with Rovo will appear marked as from ‘Razorpay’/’Rovo'/'RovoBNP Private Limited'