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Knowledge base
Rovo
Booking Venues
11
How do I book a venue?
Can I book for more than one hour in advance?
Can I make bulk booking in the same venue/day?
Do I need to show the booking ID at the venue before using the slot?
My bookings are not reflecting in the app after confirmation
View all 11
Getting Started
0
Your order
0
Shipping FAQs
0
Gifts
0
Coupons
0
Privacy policy
0
Opt-out policy
0
Your account
0
Rescheduling
7
How to reschedule a booking?
How many times can a booking be rescheduled?
I am not able to reschedule my booking
Can I change the court preferences after booking?
Can I reschedule/transfer a booking from one venue to another?
View all 7
Cancellations & Refunds
9
How to cancel my booking?
When can a booking not be cancelled?
What is the cancellation policy for my booking and what are the cancellation charges applicable?
I have rescheduled my booking, but it doesn’t allow me to cancel
Can a booking be cancelled once the slot has expired?
View all 9
Rovo Business
FAQs
14
What is Rovo for Business ?
What are benefits of listing my facility in Rovo for Business ?
What are the charges for using Rovo for Business ?
How long does it take for my listing to be completed ?
How will I be notified if I get a booking ?
View all 14
WorkoutParty!
About ‘WorkoutParty!’
6
What is ‘WorkoutParty!’?
When is ‘WorkoutParty!’ launching?
Is it a separate app?
How do I use ‘WorkoutParty!’?
What’s unique about ‘WorkoutParty!’
View all 6
Hosting a ‘WorkoutParty!’
8
How do I host a party?
Do I need to pay to host a party?
What’s the difference between a free party & a pro party.
Can I create a private party just for my friends?
How do I promote the parties I host?
View all 8
Joining a ‘WorkoutParty!’
16
How do I join a party?
Do I need to download anything to join a party?
Do I need to pay to join a party?
How do I invite friends to join my party?
I am unable to attend a party I have joined. What do I do?
View all 16
Pricing & Credits
3
How much does ‘WorkoutParty!’ cost?
How can I buy credits to pay for the parties?
Can I earn credits?
‘WorkoutParty!’ for Trainers
13
I am a professional fitness/ yoga/ dance /... trainer. Can I use ‘WorkoutParty!’ to run my online classes?
Can I charge for the sessions I host on ‘WorkoutParty!’?
Can I host a 'WorkoutParty!' exclusively for my current clients?
How do I keep track of my earnings?
How will I get paid?
View all 13
Privacy & Security
5
Is ‘WorkoutParty!’ safe?
Do I need to share my video or on my camera?
Can I record my workout?
Who has access to my recording?
Do you share my videos?
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