FAQs

What is Rovo for Business ?
Rovo for Business is an all-in-one software that gives sports facility owners the ability to accept bookings from their customers online and manage all othe...
Wed, 20 May, 2020 at 6:07 PM
What are benefits of listing my facility in Rovo for Business ?
1. Manage both your online and offline bookings seamlessly via Rovo for Business. 2. Digitize your customer database and use our analytics tools to underst...
Wed, 20 May, 2020 at 6:07 PM
What are the charges for using Rovo for Business ?
Rovo for Business charges 6% for transactions above ₹500 and ₹25 for transactions below ₹500. The other features in Rovo for Business are absolutely free.
Wed, 20 May, 2020 at 6:07 PM
How long does it take for my listing to be completed ?
After providing the details of your venue it will take at-most 2 working days for the listing to be completed. You will get a mail with the credentials for ...
Wed, 20 May, 2020 at 6:08 PM
How will I be notified if I get a booking ?
Rovo for Business sends notifications through mail and SMS for every booking which happens through Rovo. The bookings can also be monitored through the Busi...
Wed, 20 May, 2020 at 6:08 PM
Can I cancel a customer’s booking in Rovo for Business ?
We generally do not recommend cancellations as the customer loses trust in case of frequent cancellations. But if a booking has to be cancelled due to unavo...
Wed, 20 May, 2020 at 6:08 PM
How does the settlement happen in Rovo for Business?
The transaction amount will be settled directly to your bank account in T+1 days. If the settlement day falls on a bank holiday, the funds will be settled t...
Wed, 20 May, 2020 at 6:08 PM
How do I see the reports of transactions happened in Rovo for Business?
You can export reports of the transactions happened through the web portal of Rovo for Business. The option for exporting reports can be found under "R...
Wed, 20 May, 2020 at 6:08 PM
How safe is my customer data ?
The customer data of your venue will never be used for promotion of your competitors. We also implement responsible and sophisticated technical and physical...
Fri, 27 Mar, 2020 at 2:36 AM
How do I run promote my facility in Rovo for Business ?
You can reward users by creating coupons in Rovo for Business for different user segments as per your requirement and plan. You can run a campaign or share ...
Wed, 20 May, 2020 at 6:08 PM